Frequently Asked Questions
Everything you need to know to create your perfect home.
What is the average shipping time for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping for home goods?
Currently, LE PARFAIT ships to the continental United States and Canada. We are working on expanding our international logistics for overseas customers soon.
What is your return policy for home accessories?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery status in real-time.
Are your materials sustainably sourced?
Quality and ethics are at the heart of LE PARFAIT. We partner with artisans who prioritize FSC-certified wood and eco-friendly textiles to ensure your home is as sustainable as it is beautiful.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.